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As eCommerce extends its reach into previously untapped markets and technologies, the payments industry must adapt quickly to keep up. Omnichannel eCommerce strategies, for instance, are lining up to replace legacy iterations. In response, the way forward for payments is one that’s personal, adaptable, and in touch with the modern consumer. Customers fully expect products and services tailored to …

Online fraud takes many different forms. Perhaps one of the most insidious of these is first-party fraud, in which a seemingly legitimate cardholder is the party behind the scam. First-party fraud is a massive problem in eCommerce, and it’s only going to get worse the longer banks and financial institutions continue to downplay its effects. Take chargebacks, for instance; research suggests that fi…

First- and third-party fraud are relatively self-explanatory, at least on a conceptual level. Third-party fraud is any fraud attack committed by a third party posing as the valid user, while first-party fraud refers to attacks committed by valid users themselves. In contrast, second-party fraud is more vexing. This means, in many ways, it’s the most difficult to identify, track, and prevent. To co…

Amid fears that a recession is creeping over the horizon, executives have been warned that they could be facing a crisis that pits talent retention against innovation. This is in addition to incoming inflation pressures. Many CFOs and other executives are searching for solutions that could help them weather future economic uncertainties. Perhaps AI-driven automation is the answer? Automation as a …

Many operating in the card-not-present space are confused by the fluidity and complexity of banking terminology… and for good reason. There are often dozens of internal banking terms that merchants aren’t apprised of until an issue arises. Aside from this, there are plenty of rules, counter rules, and codes to remember. Helping clients understand their merchant category code, or MCC, can be a fund…