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Solutions

Merchant Onboarding

Merchant Onboarding

The faster, easier, flexible way to get new merchants up and running.
Dispute Lab

Dispute Lab

We automated the dispute process to save you time and money.
Reseller payouts

Reseller Payouts

Direct end-to-end residuals, commissions, and bonus payouts through APIs.
Risk Management

Risk Management

Powerful fraud identification and detection to protect businesses.
Client Portal

Client Portal

Unprecedented transparency into activities performed for merchants.
Training & Support

Training & Support

Bespoke chargeback coaching and assistance for efficient case management.
Comprehensive Review

Comprehensive Review

Identifying opportunities to mitigate risk and optimise performance.

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For FIs and resellers, our solutions
simply work better.

LIFT: Elevating Women in Fintech
June 17, 2021
LIFT-ElevatingWomeninFintech-FeatureImage

Fi911® Launches ‘LIFT: Elevating Women in Fintech’ Mentorship Program

Fi911 has launched a new micro-mentorship program to empower female leadership across the thriving fintech and payments ecosystem. LIFT: Elevating Women in Fintech aims to champion and enable more women to seize opportunities throughout these industries. The free program facilitates one-on-one, on-demand meetings with industry leaders and entrepreneurs. Mentees can discuss challenges and pressure …

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2021 Chargeback Field Report
June 16, 2021
2021 Field Report

New Report Shows Friendly Fraud on the Rise in a Post-Pandemic Landscape

The pandemic thrust the world into a state of disruption, resulting in a noticeable shift in consumer behavior towards eCommerce and digital transactions. One of the more worrying trends is a surge in friendly fraud and an overall spike in chargebacks. But, was this uptick in chargebacks really a dramatic shift, or is it just an outlier in a preexisting trend? According to the 2021 Chargeback Fiel…

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Fintalk | Episode 4
June 3, 2021
FinTalk - EP4 - Craig, Tracy, Steve, and Friend

The Chargeback Process: What Issuers and Acquirers Need to Know

No merchant or financial institution looks forward to chargebacks. Regardless, knowing what to do in the face of a dispute is essential for every issuer, acquirer, processor, and merchant. Is there a way to make the system work better for everyone? What do new and established issuers and acquirers need to know to streamline the chargeback management process? In the latest episode of Fintalk, our o…

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Strong Customer Authentication
June 1, 2021
SCA future

SCA Adoption: Where We Stand and What Comes Next

Businesses operating in the eCommerce, airline ticketing, money transfer, and banking services industries are projected to lose USD$ 48 billion every year by 2023 due to fraud. Strong Customer Authentication (SCA) was introduced within the last decade as a means of fighting back against these rising numbers to protect both businesses and consumers. Due to the pandemic and other extenuating circums…

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AI Chargeback Management
May 19, 2021
AI Chargebacks

AI & the Growing Threat of Chargebacks

Consumers often view the chargeback process as an easy alternative to making a return. Instead of following the proper channels and asking for a refund, though, they bypass the merchant and go directly to the bank to dispute the charge. This practice, otherwise known as friendly fraud, is a threat that grows by roughly 20% each year. If cardholders continue to abuse the system, their actions will …

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Fintalk | Episode 3
May 5, 2021
Fintalk 3 BW

How Consumer Protection Impacts Merchants & FIs

Consumer protection is a vitally-important concern for the payments space. However, if not managed properly, the practices in which we engage to defend consumers against fraud and abuse can carry serious consequences for merchants and financial institutions. In the latest episode of Fintalk, host Steve Warner (VP of Business Development, Fi911) sat down with Craig McClure (Director of Relationship…

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Contact us today to see why Fi911 is rapidly becoming the go-to technology partner for acquirers, payment processors, card issuers, ISOs, payment facilitators and more. 

Introducing Fi911: Powerful, intuitive onboarding and risk management solutions specifically designed to handle all the complexities of the Payments Industry.