Banking and fintech professionals know how critical dispute resolution is to maintaining customer satisfaction, operational efficiency, and regulatory compliance. That’s why we’re thrilled to announce that DisputeLab from Fi911® has been named as a finalist for the 2025 Banking Tech Awards USA!
The 2025 Banking Tech Awards USA celebrate excellence and innovation across the banking and fintech industries, highlighting the organizations and solutions that are driving the future of financial technology. These awards recognize outstanding achievements in technology implementation, product innovation, and customer-centric solutions.
DisputeLab Named a “Best as-a-Service Solution” Contender
We are shortlisted this year in the Best as-a-Service Solution – Dispute Management & Resolution award category. Being acknowledged for this prestigious honor reflects our commitment to transforming financial services and delivering impactful results for clients and the industry as a whole!
“Being a finalist isn’t just a milestone,” says Fi911 Founder Monica Eaton. “It’s a reflection of the trust our clients place in us and an affirmation that we’re delivering meaningful results. It underscores the fact that our solution is empowering businesses to do more than just cope with disputes, but to excel, and gain a better position in dispute management.”
Our partners — ranging from traditional banks to cutting-edge fintech startups — have seen improvements in efficiency, cost reductions, and significant boosts in customer loyalty. With more partnerships in the pipeline, we’re excited to watch these benefits extend to even more organizations.
What Does This Award Mean for the Industry?
The “Best as-a-Service Solution” award isn’t just about recognizing innovation – it’s about celebrating solutions that solve real-world problems in groundbreaking ways. For the banking and fintech sectors, disputes have long been a pain point, often requiring countless hours, complex workflows, and increasing costs to resolve effectively.
Being named finalists reflects how far the industry has come in addressing these challenges with technology. It provides a glimpse into the future of streamlined, customer-focused dispute resolution.
This award pushes boundaries, inspiring solutions that bridge the gap between operational efficiency and customer satisfaction in ways that were nearly impossible a decade ago.
The winners will be revealed at an exclusive awards ceremony in the heart of New York City at the stunning 583 Park Avenue on 29 May. Good luck to our fellow competitors!
