Fi911 and Alpha Fintech, a fintech pioneer that aims to evolve and simplify payments, have officially announced their partnership.

APAC regional acquirers and PSPs may now leverage the unrivaled Fi911 SaaS dispute management platform (“DisputeLab”), which delivers intelligent turnkey automation and end-to-end processing in the payments sphere.

Credit cards and third-party payments in the Asia-Pacific region are expected to generate more than 288 billion purchase transactions in 2025, compared to 196 billion in 2020. However, with rapid growth comes new fraud threats. This new partnership promises accelerated, “record-breaking” integrations, with improved communication and next-gen technology through a hub and spoke framework.

“We are delighted to forge a strong relationship with Alpha Fintech, beginning with this launch in the APAC region, and look forward to continued expansion.” says Fi911 COO Monica Eaton-Cardone. “Given the trajectory of transaction growth, providing access to intelligent and scalable solutions for disputes and chargebacks couldn’t be more timely.”

Oliver Rajic, CEO at Alpha Fintech, adds: “There was no doubt that Fi911 was the premier partner for us as we bolster our position in the APAC region. Being able to plug and play has been invaluable as it has meant we have been fast to market and can more readily have a solution for our merchants and start achieving results for them. In addition, we are able to digitize our platform, making it more efficient and increasing savings across the board.”

Quantifying the need for better data integration and exchange, the Fi911 platform allows financial institutions to manage and engage their entire ecosystem. This new partnership will facilitate back-end processing platforms to agents, partners, merchants, or third-party intelligence feedback.